Communicate at work.
Present and report.
Write effective emails, plan presentations for your audience, and structure clear reports.
Study sections
Follow the order or choose a sectionCommunication at Work — Why, Whom, Tone and Length
For 15 years at school, you heard “Keep quiet!” and “Don’t talk to your neighbour in the exam!” Then on your first job day, your boss s…
02Emails, Your Manager, Your Team and Customers
You can see the email ID of every person in your company — even the CEO’s. Does that mean you should copy them all? No! One wrong “To:”…
03Professional Presentation — Setting and Constraints
You prepared 20 minutes of slides. You walk on stage. Your manager whispers, “The CEO has only 10 minutes now.” Can you still deliver y…
04Professional Presentation — Connecting, Illustrations and Summary
A slide full of tiny text, read out word by word — everyone has suffered through one. This page shows how to connect with your audience…
05Writing a Report — Why It Matters and Why It Is Hard
You found a smarter way to make your company’s product. Months later, someone proudly tells you about “a new method someone in our comp…
06Writing a Report — Structure and Language
Your CEO opens your 40-page report. She reads only the first 4 lines before her next meeting. Will she know what you found? On this pag…